Senior QA Engineer · Manual-first, AI-assisted QA · ISTQB CTFL
📍 Ahmedabad, India

Kunal
Richards

QA for remote teams: manual & functional testing first, sped up with AI-assisted automation.

Manual-first QA with AI-assisted automation. Senior QA Engineer with 8 years. Selenium and API testing. ISTQB CTFL Certified. Insurance, cybersecurity and ITSM domains.

Manual & Functional QA AI-assisted QA ISTQB CTFL 2024 ↗ 8 Years QA Selenium · API Testing Security Testing
🛡️ ISTQB CTFL Certified GASQ · Dec 2024 — view certificate ↗
Kunal Richards, Senior QA Engineer, ISTQB CTFL certified, Ahmedabad, India
8
Years of Experience
5
Companies Worked
7
LinkedIn Recommendations
CTFL
ISTQB Certified · Dec 2024
Kunal Richards at Dyad Tech — Senior QA Engineer working on Nexsure insurance platform testing, Ahmedabad
🤖 AI Workflow Builder
AI-assisted builder · 2024–2026
🏆 ISTQB CTFL
Certified · December 2024

Careful manual testing first, AI where it removes the busywork

I'm a Senior QA Engineer with 8 years of experience across enterprise insurance, SaaS, eCommerce, and mobile. At Dyad Tech, I work on QA for the Nexsure Insurance Platform — policy, claims, and accounting workflows — from test planning through release validation.

Earlier I tested cybersecurity products (Morphisec, CrowdStrike) and ServiceNow ITSM, plus SaaS, eCommerce, web and mobile apps — functional, regression, API and security testing.

I use Claude Code, Cursor and GitHub Copilot to speed up the repetitive parts of QA, and have built AI-assisted QA tools as working prototypes, demoed to my team — structured bug reports from tickets, test-case drafting and coverage views.

Email me or message me on LinkedIn.

ISTQB CTFL certified (Dec 2024). I run risk-based test planning and defect triage across the insurance domain, drove QA process documentation in Confluence, and have mentored junior QA engineers from supervised work to independent delivery — at both Dyad Tech and Crest Data Systems.

Manual & Functional QA Risk-Based Test Planning Mentoring ISTQB CTFL Nexsure · Insurance AI-assisted QA
// AI-Powered QA

I Use AI Only Where It Removes Manual QA Toil

I apply AI only where it removes repetitive QA work — structured bug reports, coverage-gap analysis, test-case drafting, and release dashboards a manager can read in minutes. The judgment about where not to use it is the point.

How I Build AI QA Tools

I describe what I need in plain English and use Claude Code CLI, GitHub Copilot, and Cursor IDE to build working internal tools. Each one solves a real problem from my QA work and has been built end to end and demoed to my team. I use AI to move fast without sacrificing quality or structure.

Each tool went from a described need to a working demo — without a separate dev team or a multi-sprint build.

🧠
Claude AI + CLI
Bug reports & test cases
🐙
GitHub Copilot
Code completion & review
⚡
Cursor IDE
AI pair programming
💙
VS Code + Extensions
Primary dev environment
🤖
OpenAI APIs
QA workflow automation
🔗
MCP Servers
Jira & Confluence bridge
🛠
Claude Code
Terminal AI assistant
📦
Prompt Engineering
Structured AI outputs
// Kunal describes. AI writes. Team ships.
const report = await claude.generate({
  jiraTicket: "JIRA-XXXX",
  output: "structured-bug-report",
  include: [
    "preconditions",
    "steps_to_reproduce",
    "root_cause_hypothesis",
    "severity_suggestion",
    "acceptance_criteria"
  ]
});

// Before: slow, inconsistent manual write-ups
// After AI: complete, structured reports — every time.

console.log("Structured bug report — same format, every ticket.");
// AI Tools

AI Tools I've Built

AI tools I built for QA work on Dyad Tech's Nexsure insurance platform (working prototypes, demoed to the team), plus a live wellness app.

🤖
AI Bug Reporter Working Prototype

Turns any Jira ticket into a complete, standardised bug report in one step — preconditions, repro steps, root-cause hypothesis, severity, and acceptance criteria — using Claude AI. Consistent format on every ticket, replacing slow manual write-ups.

Node.jsReactClaude AISQLiteJira REST APIAI-assisted
📊
Test Coverage Analyser Working Prototype

Connects Zephyr Scale and GitHub to map test coverage across the Nexsure platform's modules, surface gaps, and auto-generate QA manager reports — turning a slow manual process into an instant dashboard.

ReactNode.jsZephyr APIGitHub APIAI Reports
🧪
Selenium Automation Framework Working Prototype

JSON-driven Selenium 4 + Java 11 + TestNG framework. Runs complex end-to-end insurance flows from a data file — no code changes needed per test. Reusable action types, Allure reports, and RestAssured API validation built in.

Java 11Selenium 4TestNGAllureMavenRestAssured
💪
Kunal WellnessApp Live

Pomodoro timer + wellness tracker built for developers and QA engineers. Water intake, 20-20-20 eye breaks, posture checks, 6 desk exercises, and daily streaks. Zero dependencies, works fully offline.

HTMLCSSJavaScriptLocalStorageWeb Notifications
📋
JIRA AI Test Case Generator Working Prototype

Reads a Jira ticket's description, acceptance criteria, and user stories, then uses Claude AI to return a full structured test suite — preconditions, step-by-step actions, and expected results, exported to Excel — with each case traceable back to the requirement it came from.

PythonJira REST APIClaude AIExcel Output
// Portfolio

Real Projects — 8 Years · 5 Companies

Every project here is something I personally tested, automated, or built.

// Career

Where I've Worked

Dyad Tech
Senior QA Engineer — Nexsure Insurance Platform
August 2024 – Present · Ahmedabad, India
QA for the Nexsure Insurance Platform — Policy Management, Claims, Accounting, DocuSign integrations, and multi-state compliance — from risk-based test planning through release validation. Mentor junior QA engineers from supervised work to independent delivery, and maintain QA process documentation in Confluence. Built a set of AI-assisted QA tools as working prototypes and demoed them to the team.
Crest Data Systems
Senior QA Engineer — ServiceNow & Morphisec
February 2023 – July 2024 · Ahmedabad, India
Performed full QA certification of ServiceNow ITSM and Morphisec endpoint security platforms. Mentored junior QA engineers to independent delivery and represented QA on client calls. Built a Selenium + Python automation suite that automated the per-sprint regression pass.
Secomind.AI
Sr QA Engineer — 30mins.com
August 2022 – February 2023 · Ahmedabad, India
Handled QA for the 30mins.com web and mobile app end to end — test planning, functional and regression passes, device-matrix and release testing.
Codal Inc.
QA Engineer — GOREWEAR eCommerce
September 2021 – August 2022 · Ahmedabad, India
Handled QA for GOREWEAR's eCommerce platform, including checkout and payment flows — authored and maintained the TestRail suite, ran milestone-linked test cycles, and delivered sprint-wise reports.
KudosIntech Software Pvt. Ltd.
QA Engineer — Multiple Projects
November 2018 – September 2021 · Ahmedabad, India
Built QA practice from ground up across three products: Honeywich (system, regression, E2E), Fastline (smoke, sanity, functional, non-functional), and Diplomakids mobile app (iOS + Android). Established defect lifecycle, test coverage tracking, and reporting processes from scratch.
// Stack

Skills & Technologies

🧭 QA Strategy & Process
Test StrategyRisk-Based TestingRelease TestingFull STLCDefect TriageRoot-Cause AnalysisMentoringProcess DocumentationStakeholder Communication
🧪 Testing
Manual TestingRegressionIntegrationAPI TestingSmoke & SanityUsabilityE2EMobile Testing
⚙️ Automation
Selenium WebDriverPlaywrightPythonJavaTestNGRestAssuredPostmanMavenCI/CD
🤖 AI QA Tooling
Claude AIClaude Code CLIGitHub CopilotCursor IDEVS CodeOpenAI APIsMCP ServersPrompt EngineeringAI-Assisted Development
🛠 Dev Stack
Node.jsReactTypeScriptSQLSQLiteExpress.jsGitREST APIs
📋 Test Management
JIRAZephyr ScaleXrayTestRailConfluenceAllureBugzilla
🏢 Domain & Delivery
Insurance · NexsureeCommerceSaaS EnterpriseAgile / Scrum
// Certified & Educated

Certifications & Education

🏆
ISTQB CTFL
Certified Tester Foundation Level · GASQ · December 2024
View certificate ↗
Claude Academy · 9 badges
AI-assisted engineering with Claude
Dyad AI-PDLC Certification
AI-Powered Product Development Lifecycle · Dyad AI Transformation Office · September 2026
View certificate ↗
🎓
BCA — Computer Software Engineering
St. Xavier's College, Ahmedabad · 2015–2017
⚙️
Selenium WebDriver Automation
Unicode Technologies Pvt. Ltd. · 2020
📜
Software Testing
TOPS Technologies · 2018
// Recommendations

What People Say

Recommendations from colleagues and stakeholders I've worked with — all verified on LinkedIn.

Kunal is an exceptional QA Engineer. Having worked closely with him, I've consistently been impressed by his expertise, work ethic, and positive attitude towards both quality assurance and teamwork. What also sets Kunal apart is his collaborative spirit. He is a natural team player who works exceptionally well with others. His ability to communicate effectively, listen to others, and contribute constructively to discussions makes him an invaluable part of any team.

Heena VaghelaQA Engineer & Manager · managed Kunal directly

Working with Kunal Richards has been a remarkable experience. As a Senior QA Engineer, he brings a rare combination of technical expertise, precision, and a solutions-oriented mindset. Kunal has a knack for identifying issues early and ensuring that the end product is flawless. What sets him apart is his collaborative spirit and willingness to guide others, fostering a strong sense of teamwork. Kunal's commitment to excellence and quality makes him an asset to any organization. I wholeheartedly recommend him for any endeavor he chooses to pursue.

Kashyapi VoraQA Automation Engineer · ISTQB CTFL

Kunal was able to quickly learn the nuance of the custom-built programs within our platform. He is very thorough with testing and communicates well throughout the process — and has a great attitude! He is willing to help out however he can and learn whatever is needed to help in other areas. It is a pleasure to work with Kunal!

Robin AshbySenior Business Analyst · worked on the same team

I had the pleasure of working with Kunal on the Nexsure platform with DyadTech. As a Sr. Business Analyst, I was moved and impressed by his attention to detail and his willingness to resolve issues while he served as a Sr. Quality Assurance Engineer. Kunal pays close attention to details and is very thorough in his testing efforts. His professionalism is spot on and I would highly recommend Kunal for any role that would allow him to continue to display those mentioned characteristics.

Melonea BussieSr. Business Analyst · worked on the same team

As a Senior QA Engineer, Kunal ensures that information relayed to him is understood in its entirety. His attention to detail and consistent communication has contributed to increasing efficiency across multiple parties and delivering results in a timely manner. If you have the chance to work alongside Kunal, I would highly recommend it!

Arlyn KhoProgram Specialist · Dyad

I highly recommend Kunal Richards as a Software Quality Assurance Engineer. Over the past 6 years, Kunal has shown exceptional technical skills, a sharp eye for detail, and a proactive approach to problem-solving. His dedication and expertise have significantly contributed to the success of the projects. Kunal is a true professional and a valuable asset to any team.

Love PatelServiceNow Certified Application Developer

Kunal and I worked closely together in delivering a quality product to our customers. Kunal is articulate and detailed. His QA process was top notch. He draws attention to issues that need to be addressed and communicates them well. It is a pleasure to work with Kunal.

Donna CutliffeBusiness Analyst · XDimensional Technologies

See more recommendations on LinkedIn

Let's connect

Happy to talk about QA, testing practices, and AI-assisted quality engineering. Email is the fastest way to reach me — I usually reply within a day.

kunalrichards4@gmail.com +91 82003 79330 linkedin.com/in/kunal-richards-qa

Send a Message

Contact Me